Question 1

Can I get a prescription during my consultation?

Accepted Answer

Yes, if clinically appropriate, I can issue private prescriptions, which can be sent to a pharmacy of your choice or emailed to you to collect from any Pharmacy.

Prescription fees may apply if I have not stipulated that they are included within your consultation package.

Pharmacy fees will apply for all prescriptions.

Question 2

What medications do you prescribe?

Accepted Answer

In this particular role I can prescribe a wide range of medications for non-emergency conditions, including but not limited to:
 • Antibiotics for infections (if clinically appropriate)
 • Allergy medications (e.g., antihistamines, nasal sprays)
 • Skin treatments (e.g., acne creams, eczema medications)
 • Pain relief (e.g., anti-inflammatory medications)
 • Digestive health treatments (e.g., acid reflux medications)
 • Women’s health medications (e.g., contraception, period delay tablets)
 • Men’s health treatments (e.g., erectile dysfunction medication, hair loss treatments)
 • Mental health medications (e.g., antidepressants, anxiety treatments)
 • Chronic condition management (e.g., asthma inhalers, blood pressure medications)
 • I am also able to prescribe non-NHS medications within my scope of practice

I do NOT prescribe controlled drugs or medications for emergency conditions.
I do NOT prescribe:
 • Strong opioid painkillers (e.g., morphine, oxycodone, tramadol)
 • Sleeping tablets or sedatives (e.g., diazepam, lorazepam)
 • ADHD medications (e.g., methylphenidate).

If you require urgent medication for a life-threatening condition, please seek immediate medical assistance by calling 999 or visiting your nearest A&E department.

Question 3

Are there any medications that you do not prescribe?

Accepted Answer

To ensure patient safety and reduce risks of misuse, I am currently unable to prescribe the drugs listed below.
 • ThanksDoc does not allow the prescribing of class A,B or C drugs.
 • ThanksDoc does not allow the prescription of Schedule 1-5 medications.
 • Z-Drugs
    • Zopiclone
    • Zolpidem
    • Zaleplon

• High-Risk Medications
    • Opioids (e.g., Morphine, Oxycodone, Fentanyl, Codeine, Tramadol, Buprenorphine, Hydromorphone, Methadone)
    • Benzodiazepines (e.g., Diazepam, Lorazepam, Alprazolam, Clonazepam, Temazepam)
    • Barbiturates (e.g., Phenobarbital, Secobarbital)
    • Gabapentinoids (e.g., Gabapentin, Pregabalin)
    • Strong Stimulants (e.g., Methylphenidate, Dexamfetamine, Modafinil)

• Drugs Open to Abuse
    • Ketamine
    • GHB/GBL (Gamma-hydroxybutyrate/gamma-butyrolactone)
    • Anabolic Steroids
    • Synthetic Cannabinoids

• Addictive Drugs
    • All controlled drugs listed under the Misuse of Drugs Act 1971 and Misuse of Drugs Regulations 2001
    • Any substance known to have a high potential for dependency or abuse
    • A comprehensive list of controlled drugs, addictive substances, and medications prone to abuse can be found in the UK Misuse of Drugs Regulations 2001. For further details, refer to the official government guidance: UK Government Controlled Drugs List.

• Controlled Substances
    • ThanksDoc GPs will not prescribe Schedule 1-5 controlled substances. Medications requiring specialist review or long-term monitoring should be referred to an appropriate specialist.

Question 4

Do you share information with my NHS GP?

Accepted Answer

Unfortunately I am unable to access your NHS record as this cannot be shared outside of the NHS. You are able to request a copy of your medical record from your GP, and if you have access to the NHS app we can review this together.
Your consultation with me is confidential, but I am happy to send a summary of our consultation to your GP at your request and with your consent.

Question 5

Do you provide emergency care?

Accepted Answer

We am NOT an emergency service 
In this role I do NOT treat medical emergencies. If you are experiencing any of the following, please call 999 or visit your nearest A&E department immediately:
 • Chest pain or difficulty breathing
 • Severe bleeding or head injury
 • Sudden loss of consciousness
 • Stroke symptoms (e.g., face drooping, slurred speech)
 • Severe allergic reactions (anaphylaxis)
 • Seizures or fits
 • Suspected broken bones with deformity
 • Sudden vision loss
If you’re unsure whether your condition requires urgent care, please contact NHS 111 for further guidance.

Question 6

Are there any other services that you cannot provide?

Accepted Answer

Whilst I can help with a wide range of medical issues, there are certain services and conditions that I do not treat or manage in this setting:
 • Prescriptions for controlled drugs (including strong painkillers, sleep aids, and some anxiety/depression medications)
 • Completion of medical forms, health certificates, or fitness assessments
 • Consultations for patients located outside the UK
 • Repeat prescriptions for ongoing treatments
 • Requests for specific tests or scans — I do not provide referrals for specific investigations
 • Ongoing management of chronic conditions (we do not replace your regular GP)
 • Emergency conditions including:
    • Severe chest pain or suspected heart attack
    • Seizures or neurological deficits
    • Sudden or heavy bleeding
    • Suspected stroke (e.g. facial droop, slurred speech)
    • Sudden severe pain
    • Breathing difficulties or persistent breathlessness
    • Fever with confusion/disorientation
    • Severe mental health crises (e.g. psychosis, suicidal thoughts)

• Pregnancy-related complications
 • Major trauma or head injuries
 • Patients undergoing chemotherapy with suspected infection
 • Dental problems or oral health concerns
 • Covid-19 testing, certification, or observation
 • Procedures and services that are beyond my scope of competency. In this scenario I will ensure that you are aware of any limitations and am happy to arrange onward referral as required.

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